Hi,
I cannot download the webVTT plugin. I use Trados 2021 Professional with the latest update.
It automatically directs me to the following error page after I select the relevant Trados version in "Download App" popup window and click continue:
oos.sdl.com/.../Download(xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx)
Here is the ss in case the page does not open:
Here is the ss in case the page does not open:
There has been a service outage over the weekend and out IT teams are still working to resolve the problem. The outage affects all operations relating to accessing your account, or being able to sign in and download apps.
The latest update is that the teams believe they have identified the issue and are now currently working on a fix. Further communications will be issued regarding timelines for resolution.
Paul Filkin | RWS Group
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