I set up everything correctly for the private App Store in Trados 2021, have a Ultimate subscription to DeepL but upon tryhing to download the plug-in within Trados 2021, I receive the message that I need a Language Cloud ID.
Is this correct? I need to subscribe to two machine translation providers even though I mostly am interested in DeepL? When I researched the DeepL plug-ins, one mentioned Language Cloud but not the other.
Thanks
Hi Michel Paquin
It is not a Language Cloud ID that you need but a RWS customer account, which you have if you purchased the SW.
You need to be logged in to your account in order to download a plugin from the AppStore. This is not specific to Deepl, but applies to anything you want to download from the AppStore.
So if you log in (the small green button at the top right of Studio) with your RWS credentials, you will then be able to download any plugin you want from the AppStore.
Walter
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