Hallo RWS Team,
mein DeepL Plug-In funktioniert nicht. Dachte, dass es lag daran, dass ich noch Trados Studio 2019 Freelance Plus hatte.
Habe inzwischen Upgrade auf Trados Studio 2022 Freelance Plus durchgeführt.
Plug-In funktioniert weiterhin nicht, obwohl die API aktiv ist (wenn ich eine Übersetzungsanfrage direkt bei DeepL auf deren Website mache, bekomme ich problemlos die entsprechende Information).
Warum läuft es nicht?
Vielen Dank für eine zügige Antwort!
Can you provide any information at all other than it's not working? Can you share a screenshot of the plugin being active in your project? Can you share a screenshot of the Translation Editor View so we can see what you're seeing when it doesn't work?
Paul Filkin | RWS Group
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Hi Paul,
here's a section of my screen: 
The plug-in only stopped working mid last week. Up till then I had no problems.
As you can see, the DeepL plug-in in activated.
Grateful for any advice.
Just a thought, could an anti-virus or firewall update be the cause of the problem?
Did you enter your API key into the settings of the Deepl provider?
Yes I did. I even deleted it and then re-entered it in the hope that the plug-in would work afterwards, but without success.
When you say that it does not work, what does this mean exactly?
What happens when you have activated "Deepl Translation Provider" in "Translation Memories and ..." and then do a lookup for a segment?
Do you get any error message or warning?
Also have a look at the log file in this folder:
c:\Users\WBL\AppData\Roaming\Trados AppStore\DeepLLogs\
If your screenshot is from 2022 then I would think you probably have an old version of the plugin installed because it's returning AT instead of NMT. This was changed a long time ago. I suggest you remove the plugins from these locations and reinstall the latest version from the appstore:
c:\Users\[USERNAME]\AppData\Roaming\Trados\Trados Studio\17\Plugins\Packages\DeepL Translation Provider.sdlplugin
c:\Users\[USERNAME]\AppData\Roaming\Trados\Trados Studio\17\Plugins\Unpacked\DeepL Translation Provider\
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Paul, you're brilliant! The plug-in is now working with the latest DeepL version and the latest version of Trados Studio.
Somehow I never found out about a new release.
Thanks very much
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