How to solve the "Failed to initialize view 'SDLTMAnonymizerView' " error? Urgent help needed!!

Question

Hello everyone! 
 On Friday 30, June, among some other apps, I downloaded the TMAnonymizer from the App Store, installed it, and closed and restarted Trados and the system gave me this error:

I've been searching around in the RWS web and in some other forums. Sadly I wasn't able to find any suitable solution. I already posted this problem in the "Greneral Purpoose" forum and unfortunately had no answer -sorry if that was not the correct one to post this matter-. This issue arouse some 3 days ago, and still not able to open Trados Studio, and not able to work at all. 
 Again, my Trados Studio version is 2022. 
 I would be very pleased if anyone could help me as I am getting pretty desperate. 
 Thank you very much again, 
 David D&iacute;az

David-Manuel Diaz-Sanchez · Accepted Answer

I am afraid that the suggested article was not very useful in this case. 
 However, the path you suggested was the correct one to find and delete the app that prevented me from opening Trados. 
 After a while -and thanks to some colleagues&rsquo; invaluable assistance- I found out that all this came from not having Trados Studio 2022 properly updated with the latest cumulative update available. I found them in the &ldquo;Notifications&rdquo; area of Trados Studio, downloaded them, and then installed again the Trados Data Protection Suite. Now everything seems to be fine! 
 To avoid this happening to me again, I&rsquo;ve changed it from &ldquo;Automatic check&rdquo; to &ldquo;Automatic download and installation&rdquo;. 
 Thank you very much for your kind assistance in this matter. 
 David D&iacute;az

Lydia Simplicio · Answer

David-Manuel Diaz-Sanchez I sometimes see this error if you have more than of the same app installed here: C:\Users\username\AppData\Roaming\Trados\Trados Studio\17\Plugins\Packages 
 Please also see if this article is of any help. 
 Do keep us posted 
 Lyds

RWS AppStore > 2. RWS AppStore Applications

How to solve the "Failed to initialize view 'SDLTMAnonymizerView' " error? Urgent help needed!!

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