I am using Trados Studio 2021 SR2 - 16.2.9.9198 and tring to use DeepL. I've got a DeepL Pro license(paid one) and pasted the API key as instructed but got ''Authorization failed, Please supply a valid API Key". I've added api.deepl.com on the white list with my anti-virus software - nothing done for the Windows11 security & network setting. Anyone experienced the same issue and sorted out? Grateful for advice.
Hi Etsuo Watanabe ,
I would recommend removing the plugin, then install it again. Also, see the steps from this article:
https://gateway.sdl.com/apex/communityknowledge?articleName=000018119
Does this help?
Regards,
Oana Nagy | RWS Group
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Something else to pay attention to...
I don't know why the second one helps, but sometimes I have this problem and that solves it for me.
Paul Filkin | RWS Group
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