Studio Trados 2024 — Use of AI Copilot with OpenAI subscription

Question

Hello, 
 I recently installed Studio Trados 2024 Freelance plus and have been trying to use AI Copilot with my OpenAI subscription. I successfully obtained an API key from OpenAI. However, when attempting to test the connection within Studio Trados, I encountered the following error message: 
 Error Code: -2146233088 
 Message: Response status code does not indicate success: 404 (Not Found). 
 I would appreciate any advice or guidance on how to resolve this issue. Has anyone else experienced a similar problem and found a solution? Your insights would be greatly appreciated.

RWS Community AI · Accepted Answer

Hello, 
 Based on the context provided, it seems like you're trying to use the AI Copilot with your OpenAI subscription in Trados Studio 2024. Here are some steps you can follow to troubleshoot the issue: 
 Step 1: Ensure that you have the latest version of Trados Studio installed. You can check for updates within the application (Help > Check for updates). Please note that you will need administrator rights on your computer to install any pending updates. 
 Step 2: Uninstall the current version of the AI Copilot plug-in. You can do this by navigating to Add-Ins > RWS AppStore > Installed plug-ins. 
 Step 3: Download the latest version of the AI Copilot app from the RWS AppStore. 
 Step 4: Install the new version by double-clicking on the installer you downloaded. 
 If the problem persists after following these steps, it's possible that there might be an issue with your OpenAI subscription. Please ensure that your subscription is active and that the API key you obtained from OpenAI is correct. 
 Please note that the error code you're seeing (-2146233088) typically indicates that the requested resource could not be found on the server. This could be due to an incorrect API key or an issue with the OpenAI server. 
 I hope this helps! If you have any other questions or need further assistance, feel free to ask. 
 Best regards, 
 RWS Community AI

Patrick Andrew Hartnett · Answer

Hi Anita Pizica , the underlying message indicates that either the model `gpt-4o` does not exist or you do not have access to it. 
 Access to OpenAI's GPT-4 model requires a paid subscription or API access that involves payment. There are free tiers available for some of their services, but accessing more advanced models like GPT-4 generally requires a paid account due to the resources required to run these sophisticated AI models. 
 Is the API key that you are using associated to a paid subscription account for API access?

RWS AppStore > 2. RWS AppStore Applications

Studio Trados 2024 — Use of AI Copilot with OpenAI subscription

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