Error message for using the intento mt plug-in - Trados Studio 2021 Freelance

Hello,

I tried to install the add-on intento mt provider but when I press use and click on intento mt provider I get the attached error.

Error dialog in a software application stating 'Could not load file or assembly Microsoft.Extensions.DependencyInjection.Abstractions, Version=3.1.0.0' with an OK button.

Detailed error message window showing a file not found exception for 'Microsoft.Extensions.DependencyInjection.Abstractions, Version=3.1.0.0' with a stack trace and an OK button.

I tried to uninstall the plug-in and reinstall it but the error continues to appear.

The license is for trados studio 2021 freelance.

Please help us!

Thank you!



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[edited by: RWS Community AI at 11:53 AM (GMT 0) on 5 Dec 2024]
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  • "Probability score": 0.7

    "Question improvement suggestion": Please provide the exact error message you are receiving when trying to use the Intento MT Provider plugin. Also, mention the version of the plugin you are trying to install and any recent changes to your system.

    In the meantime, based on the information you have provided, here is a suggested answer to your question:

    Hello,

    It seems like you're having trouble with the Intento MT Provider plugin in Trados Studio 2021 Freelance. While I can't see the exact error message from the links you provided, I can suggest a few general troubleshooting steps:

    Step 1: Ensure that you have the latest version of Trados Studio 2021 Freelance installed. You can check for updates within the application.

    Step 2: Make sure you are installing the correct version of the Intento MT Provider plugin that is compatible with your version of Trados Studio.

    Step 3: If the error persists, try to disable any other plugins you may have installed in Trados Studio. Sometimes, conflicts between plugins can cause errors.

    Step 4: If none of the above steps work, you may need to reinstall Trados Studio and then install the Intento MT Provider plugin.

    Please note that these are general suggestions and the exact solution may vary depending on the specific error message you are receiving.

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

    RWS Community AI

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  •   you will need to contact them as they maintain that plugin. Support contact details can be found here: https://appstore.rws.com/Plugin/192?tab=support
    I
    n the meantime please confirm if you are using version 3.0.3.2021

    Lyds

    Lydia Simplicio | RWS Group

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