I uninstalled my Trados Studio Freelance 2022 application after recently renewing my subscription and installing the 2024 version instead. Now the 2024 version won't run. Strangely, when the two versions were installed, the 2024 version ran ok. Do I need to reset licenses?
Juan Pablo Diaz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00883870 .
Today I received the answer that appears below. However, contrary to what it states, the problem has not been resolved because I still cannot run Studio Freelance 2024.
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Dear Juan Pablo,
Thank you for your request.
Today I received the answer that appears below. However, contrary to what it states, the problem has not been resolved because I still cannot run Studio Freelance 2024.
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Dear Juan Pablo,
Thank you for your request.
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