After I upgraded to Trados Studio 2024 - 18.0.2.3255, the Amazon and TexTra MT plugins stopped working.
I deleted AppData/Roaming/Trados/Trados Studio/18/Plugins and re-installed the latest versions of all my plugins but these two still won't work.
Any suggestions?
Hi John Fry
I cant comment about TexTra MT as we dont own it.
However I did test Amazon and I am working error free, using Trados Studio 2024 - 18.0.2.3255
When you say stopped working what you do you mean?
Can you authenticate or are you getting an error?
To be sure I am using Amazon Version 5.0.0.3
Looking forward to your confirmation
Lyds
Lydia Simplicio | RWS Group
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Thank you for checking Lydia!
I confirmed that the Amazon plugin indeed produces MT results for me when it is the *only* MT engine. However, if I enable any other MT engine, such as the Trados default (Cloud-based resources), then I get MT results from that source but not from Amazon. Can you please check if that happens to you? That is, do you get results from Amazon *plus* other engines?
Hi John Fry , this question is duplicated with here: Amazon plugin doesn't work when other MT engines are enabled
We'll followup with this specific question on the other forum thread that you posted.
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