Problems with DeepL - Trados Studio 2022

I have used DeepL without problem till two months ago. After that, Trados doesn't recognize DeepL. I don't know how to solve this problem

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  • "Probability score": 0.7

    "Question improvement suggestion": Please provide more details such as any error messages you're seeing, the exact version of Trados Studio you're using, and any recent changes you've made to your system or software. Also, let us know if you've already tried any troubleshooting steps.

    In the meantime, based on the information you have provided, here is a suggested answer to your question:

    Hello,

    It seems like you're having trouble with the DeepL plugin in Trados Studio 2022. Here are some steps you can try to resolve the issue:

    Step 1: Ensure that you're using the latest version of Trados Studio 2022. You can check this by going to the Help tab and selecting 'About Trados Studio'. If you're not on the latest version, you can download the latest installer from the RWS AppStore.

    Step 2: Close Trados Studio 2022.

    Step 3: Uninstall the DeepL Translation Provider plugin. You can do this from the Welcome view by going to the Add-Ins tab, then the RWS AppStore, and then the Installed plug-ins list. Click on the bin icon or the Uninstall button to remove the plugin.

    Step 4: Reinstall the DeepL plugin. Go to the Appstore tab, search for DeepL, and click on the Install button to reinstall the plugin.

    Step 5: Open Trados Studio 2022 and check if the issue with DeepL has been resolved.

    If these steps don't resolve your issue, it would be helpful to know more about the problem. Are there any error messages? Did anything change in your system around the time the problem started?

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

    RWS Community AI

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  • I have already done all this. I think that this happens since the last update of Trados Studio

     

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