DeepL API invalid key V2

Hello.

I currently have Trados 2024 18.02.3255 installed on a Windows 10 pc.  The Deepl's V1 API  Plugin works fine, but I would like to use V2 to see if could provide better quality translations:

DeepL Translation Provider settings window showing an error message: 'Authorization failed. Please supply a valid API Key.' The API Version is set to 'V2 (DeepL Pro API subscription)'.

I've tried uninstalling and reinstalling the DeepL plugin (from the appstore), as well as generating a new API key, but nothing has worked.  I've read that V2 isn't for CAT tools like Trados, but I've also read that some users managed to use it. 

Can you help?

Thanks!

Herman. 



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[edited by: RWS Community AI at 12:54 PM (GMT 1) on 20 May 2025]
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  • "Probability score": 0.9

    "Question improvement suggestion": Please provide any error messages you are receiving when trying to use the DeepL V2 API with Trados Studio. Also, specify if you have a DeepL Pro Advanced or Ultimate subscription, as this is necessary for using the V2 API.

    In the meantime, based on the information you have provided, here is a suggested answer to your question:

    Hello Herman,

    It seems like you've already taken some good steps to troubleshoot this issue. However, there are a few more things you can try:

    Step 1: Confirm your DeepL subscription. The DeepL API V2 requires a DeepL Pro Advanced or Ultimate subscription. If you don't have one of these, you won't be able to use the V2 API.

    Step 2: Check your API key. Make sure you're using the correct API key for the V2 API. The keys for V1 and V2 are different, so you'll need to generate a new key for V2.

    Step 3: Update your plugin. Ensure you have the latest version of the DeepL plugin installed. You can check for updates within the application or visit the RWS AppStore.

    Step 4: Reinstall the plugin. If you're still having issues, try uninstalling and reinstalling the plugin again. Sometimes, this can resolve any issues that might have occurred during the initial installation.

    Step 5: Check for Trados Studio updates. Make sure your Trados Studio is up-to-date. You can check for updates within the application.

    If you've tried all these steps and are still having issues, it's possible that there might be a compatibility issue between the DeepL V2 API and Trados Studio. While some users have reported being able to use the V2 API with Trados Studio, it's not officially supported and your experience may vary.

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

    RWS Community AI

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  • My version is DeepL Pro Ultimate.

    Regarding Step 2, how can I generate a new key for V2?  

    I cannot select between V1 and V2:

    Screenshot showing the Authentication Key for CAT tool plugins with a partially hidden key 'b684******d915' and an option to create a new Authentication Key.

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    [edited by: RWS Community AI at 3:25 PM (GMT 1) on 20 May 2025]