"Probability score": 0.7

"Question improvement suggestion": Please provide the exact error message you are receiving when the connection fails. Also, it would be helpful to know if there have been any recent changes to your system or software.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello,

From your description, it seems like you're having trouble connecting your Azure Open AI LLM subscription with Trados Studio 2024. Here are a few steps you can take to troubleshoot this issue:

Step 1: Double-check your Azure Open AI LLM endpoint and API key. Make sure they are correctly entered in the Settings > Add Model Connection window in Trados Studio.

Step 2: Ensure that you have the correct version of Trados Studio installed. You mentioned that you're using Trados Studio Professional 2024 - 18.0.2.3255. Please verify that this is the latest version.

Step 3: Check your internet connection. A stable internet connection is required for Trados Studio to connect to Azure Open AI LLM.

Step 4: If the problem persists, consider reinstalling Trados Studio and setting up the AI Assistant again.

Please note that using the AI Assistant in Trados Studio requires a paid subscription to Azure Open AI LLM, not just a free account. If you're using a free account, this could be the reason why you're unable to connect.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

The model deployment was missing. The RWS documentation on how to set up and configuring AI Assistant with Azure could be a bit more elaborated on what needs to be done on Azure side.

Hi, Bernadette! Did you solve this? If yes, how? I have the same issue after updating Trados Studio 2024 to Build 18.0.2.3255. The same errror message and I want to know if I need to log a ticket to RWS or I can fix it without their support. Thank you in advance for your reply.

Hello Roxana Socol as I wrote above, the model deployment in Azure Open AI was missing, which wasn't explained in the RWS documentation. Since then, I don't have the error message anymore. Not sure if that helps. Good luck!

This means that it should work if I know my model deployment, correct?

yes

Thank you! It seems that I need to check it with the person responsible for our AzureOpenAi account

Thank you! It seems that I need to check it with the person responsible for our AzureOpenAi account