Trados 2024, AI Assistant crash. Anyone else?

Question

Just updated to Trados 2024 a few days ago and immediately got OpenAI apk to try out AI Assistant. At first it was cool but very soon it started crashing like crazy. Anyone? 
 
 Searched around and asked support, but couldn't find out fix. Couldn't even find out exactly why. Support didn't know why and told me to come to community. 
 
 Finally I know why. When I apply the Translation Suggestion from AI Assistant (not NMT from TM box, NMT doesn't crash), and if it's not still "searching" (see screenshot), it will 100% crash and close Trados instantly. 
 
 Now I know why, or HOW NOT TO. Does anyone have a fix?

RWS Community AI · Accepted Answer

Probability score: 0.7 
 Question improvement suggestion: Provide the exact version of Trados Studio you are using and any specific error messages you receive when the crash occurs. 
 In the meantime, based on the information you have provided, here is a suggested answer to your question: 
 Hello, 
 It seems you're experiencing crashes with the AI Assistant in Trados Studio 2024. Here are some steps you can take to troubleshoot and potentially resolve the issue: 
 **Step 1:** Ensure that you have the latest updates for both Windows and Trados Studio installed. You can check for Windows updates by going to Settings > Update & Security > Windows Update. 
 **Step 2:** Repair your Trados Studio installation. You can do this by going to Control Panel > Programs and Features, selecting Trados Studio, and choosing the Repair option. 
 **Step 3:** Verify that you have the .NET Framework 4.7.2 or later installed, as this is required for Trados Studio 2024. If necessary, refresh your .NET Framework installation by toggling the .NET 4.5 (or higher) feature off and on in Windows Features. 
 **Step 4:** Check for any corrupted Translation Memory (TM) or Termbase. You can do this by disabling them one by one in Project Settings > Language Pairs > Translation Memory or Termbases to see if the crash persists. 
 **Step 5:** If your translation resources are stored on a shared drive or cloud service, try moving them to your local machine to see if that resolves the crashing issue. 
 **Step 6:** If the problem continues, consider resetting Trados Studio to its default settings. 
 If none of these steps resolve the issue, please provide any specific error messages you encounter, as this will help in diagnosing the problem further. 
 I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again. 
 RWS Community AI

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Trados 2024, AI Assistant crash. Anyone else?