Probability score: 0.6  

Question improvement suggestion: Provide specific details about the plugin you are developing, including its name and any relevant error messages or behaviors observed during testing. This will help in diagnosing the issue more effectively.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It sounds like you're encountering a challenging issue with your translation plugin in Trados 2024. Here’s a step-by-step approach to help you investigate and potentially resolve the problem:

**Step 1:** Verify Plugin Compatibility  

Ensure that your plugin is fully compatible with Trados 2024. Check for any updates or documentation that may indicate changes in the API or functionality that could affect how results are displayed.

**Step 2:** Test with Other Plugins  

To reproduce the issue, you may need to install third-party plugins. If you are receiving a message about not being subscribed to a machine translation package, it may be necessary to check if there are any free plugins available for testing purposes. Unfortunately, many plugins do require a subscription, but you can look for trial versions or community-supported plugins that might not have this restriction.

**Step 3:** Review the Reported Issue  

Since you mentioned a user reported this issue, gather more details from them. Ask if they have any specific error messages or if they can provide screenshots of their setup. This information can be crucial in diagnosing the problem.

**Step 4:** Investigate Known Issues  

You referenced a community post regarding similar issues. Review that post and any related discussions to see if there are known solutions or workarounds that could apply to your situation.

**Step 5:** Debugging  

If possible, implement logging within your plugin to capture any errors or unexpected behavior when it attempts to display translation results. This can provide insights into what might be going wrong.

**Step 6:** Reach Out for Support  

If the issue persists and you cannot find a solution, consider raising a support ticket with RWS. Provide them with detailed information about your plugin, the specific issue, and any steps you have already taken to troubleshoot.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

Could setting TranslationProviderInfo.TranslationMethod to "Other" be related to the issue?

=========================

class TranslationProviderFactory : ITranslationProviderFactory
{

public TranslationProviderInfo GetTranslationProviderInfo(Uri translationProviderUri, string translationProviderState)
{
TranslationProviderInfo info = new TranslationProviderInfo();
info.TranslationMethod = TranslationMethod.Other;
info.Name = "MyAddinName";
return info;
}