Probability score: 0.7  

Question improvement suggestion: Provide specific error messages or behaviors observed when attempting to use the pre-translation features, as well as any troubleshooting steps already taken.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It sounds like you're experiencing some challenges with the automated pre-translation feature in Trados Studio 2024 using Azure OpenAI. Here are some steps you can take to troubleshoot and potentially resolve the issue:  

**Step 1:** Ensure that your Trados Studio 2024 is fully updated to the latest version. Sometimes, updates can resolve bugs or issues with features.  

**Step 2:** Check your Azure OpenAI subscription to confirm that it is active and properly configured. Ensure that you have the correct API key and that it is entered correctly in Trados Studio.  

**Step 3:** When creating a project, make sure that you have selected the correct settings for pre-translation. You may want to try disabling any other translation memories and only using the OpenAI provider to see if that resolves the issue.  

**Step 4:** If you are still facing issues, try pre-translating a smaller file or a single segment to see if the problem persists. This can help isolate whether the issue is with the file size or specific content.  

**Step 5:** If the pre-translation still does not work, consider using the AI Assistant feature in the Editor, as you mentioned it works fine when translating segments manually. This could be a temporary workaround while you troubleshoot the batch task issue.  

**Step 6:** If none of the above steps resolve the issue, please provide any specific error messages you encounter or describe the behavior you observe when attempting to use the pre-translation features. This information can be crucial for further troubleshooting.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

Mar Sanz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0025920.

Hello Mar Sanz , I just wanted to let you know that I reached out to you related to this issue, but I haven't heard back yet. In case you didn't receive my emails, please let me know.