OpenAI is not connected in Trados 2024 in certain options

Hi,

I am trying to connect the OpenAI in 2024 with a paid API key which I verified works well in Trados 2022.

It also works well in Trados 2024, but only when I set the Model Type to "Chat Completions (Reasoning)", showing the "invalid configuration" error message when select "Chat Completion" or "Test completions".

Please see the image below. 

My question is,

1. Why does it happen and how can I fix it?

2. As far as I know, Chat Completions is the best option for translation tasks, and does it charges more or translation quality worsens when I select Chat Completions (Reasoning)?

Screenshot of the Add Model Connection window in Trados Studio showing fields for Name, Provider, Endpoint, API Key, Model, and Temperature. A popup error message reads 'OpenAI Provider for Trados Studio: Invalid configuration!' with a yellow warning icon and a button labeled in Korean.

Thank you very much for your help. 



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[edited by: RWS Community AI at 10:58 AM (GMT 1) on 6 Oct 2025]
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