Trasos 2024 not seen as installed by Antidote Verifier plugin

Question

I was running Trados 2024 Freelance SR1 properly under Windows 10. When I noriced that Trados 2022 SR2 (on the same computer) would crash when opened, I uninstalled and reinstalled it. When I returned to 2024, ater opening it, all the settings had had been reinitiated as if the progarm had just been installed from scratch (but the list of projects was still there). I also had to reinstall the Worldserver compatibilty pack. 
 When done, I closed all RWS programs and double clicked on the Antidote Verifier plugin for Trados 2024. Trados Plugin Installer displayed Trados 2022 grayed out and no Trados 2024. I used Advanced Uninstaller who probably went a bit too far. 
 Would anyone have an idea of how to get out of this? There's probably an item in Studio 18 which has to be added or changed..I don't dare reinstall Trados 2024.

RWS Community AI · Accepted Answer

Probability score: 0.6 
 Question improvement suggestion: Provide specific details about the error messages encountered and clarify the exact steps taken during the uninstallation and reinstallation processes. 
 In the meantime, based on the information you have provided, here is a suggested answer to your question: 
 Hello, 
 It sounds like you're experiencing a complex issue with Trados 2024 and the Antidote Verifier plugin. Here are some steps you can take to troubleshoot and potentially resolve the problem: 
 **Step 1:** **Repair Installation** 
 - Close all RWS applications. 
 - Open the Control Panel and navigate to Programs and Features. 
 - Locate Trados Studio 2024, right-click on it, and select "Uninstall/Change" > "Repair." 
 - Restart Trados Studio after the repair process is complete. 
 **Step 2:** **Reset Trados Studio Settings** 
 - Close all RWS applications. 
 - Navigate to `C:\Users\%username%\AppData\Roaming\Trados\Trados Studio\` in Windows File Explorer. 
 - Rename the folder corresponding to your version (e.g., `Studio17` for Trados 2022) to `Studio17_old`. 
 - Restart Trados Studio to create a new settings folder. 
 **Step 3:** **Check Plugin Compatibility** 
 - Ensure that the Antidote Verifier plugin is compatible with Trados 2024. You may need to check for updates or reinstall the plugin from the RWS AppStore. 
 - If the plugin is still grayed out, it may not support Trados 2024 yet. 
 **Step 4:** **Reinstall Trados 2024** 
 - If the above steps do not resolve the issue, consider uninstalling and then reinstalling Trados 2024. Make sure to back up your projects and settings before doing this. 
 **Step 5:** **Contact Support** 
 - If the problem persists after trying these steps, it may be beneficial to reach out to RWS Support for further assistance, especially if there are specific error messages or behaviors that need addressing. 
 I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again. 
 RWS Community AI

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Trasos 2024 not seen as installed by Antidote Verifier plugin