I'm having problems running Reindex TMs in Studio 2017

I'm having problems running Reindex TMs in Studio 2017. After installing the plugin I get an error and it won't launch Studio anymore. I'm running the trial version of 2017 at the moment but I own a license for studio 2015. I can send  the full stack trace. Who could I send it to?  (I have to uninstall the plugin with the Plugin Manager to be able to launch Studio 2017 again).

 

  • Hi Toon,

    Please can you add the stack trace to this post either by attaching the xml file you get when you click on the save symbol in your error message:

    Or click on the icon next to it and copy paste the text.  You need to respond with the rich formatting option to attach the file:

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • - <SDLErrorDetails time="18.11.16 11:15:27"> 

    <ErrorMessage>Exception has been thrown by the target of an invocation.</ErrorMessage> 

    - <Exception> 

    <Type>System.Reflection.TargetInvocationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> 

    <HelpLink /> 

    <Source>mscorlib</Source> 

    <HResult>-2146232828</HResult> 

    - <StackTrace> 

    - <![CDATA[ 

       at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)

       at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)

       at System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)

       at System.Activator.CreateInstance(Type type, Boolean nonPublic)

       at System.Activator.CreateInstance(Type type)

       at System.Lazy`1.CreateValue()

       at System.Lazy`1.LazyInitValue()

       at System.Lazy`1.get_Value()

       at Sdl.Community.ReindexTms.ReindexTmsRibbon.GetContentControl()

       at Sdl.Desktop.IntegrationApi.AbstractViewController.Sdl.Desktop.IntegrationApi.Internal.IViewController.GetContentControl()

       at Sdl.Desktop.IntegrationApi.Internal.Adaptors.InternalViewAdapter.GetContentControl()

       at Sdl.Desktop.Platform.WinForms.ViewPane.set_ViewReference(IViewReference value)

       at Sdl.Desktop.Platform.WinForms.StudioWindowForm.UpdateActiveView()

       at Sdl.Desktop.Platform.WinForms.StudioWindowForm.LoadViews()

       at Sdl.Desktop.Platform.Implementation.StudioWindow.Init()

       at Sdl.Desktop.Platform.Implementation.Studio.CreateWindowInternal(Boolean setActive)

       at Sdl.Desktop.Platform.Implementation.Studio.Run()

       at Sdl.TranslationStudio.Application.Launcher.RunApplication()

    ]]> 

    </StackTrace> 

    - <InnerException> 

    <Type>System.IO.FileNotFoundException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> 

    <FileName>Sdl.Community.Toolkit.Core, Version=0.5.0.0, Culture=neutral, PublicKeyToken=15236fec901153ed</FileName> 

    <FusionLog>WRN: Assembly binding logging is turned OFF. To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1. Note: There is some performance penalty associated with assembly bind failure logging. To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].</FusionLog> 

    <HelpLink /> 

    <Source>Sdl.Community.ReindexTms</Source> 

    <HResult>-2147024894</HResult> 

    - <StackTrace> 

    - <![CDATA[ 

       at Sdl.Community.ReindexTms.TranslationMemory.TranslationMemoryHelper..ctor()

       at Sdl.Community.ReindexTms.ReindexForm..ctor()

    ]]> 

    </StackTrace> 

    </InnerException> 

    </Exception> 

    - <Environment> 

    <ProductName>SDL Trados Studio</ProductName> 

    <ProductVersion>14.0.0.0</ProductVersion> 

    <EntryAssemblyFileVersion>14.0.5746.0</EntryAssemblyFileVersion> 

    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem> 

    <ServicePack>NULL</ServicePack> 

    <OperatingSystemLanguage>1033</OperatingSystemLanguage> 

    <CodePage>1252</CodePage> 

    <LoggedOnUser>***Deleted by me***</LoggedOnUser> 

    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> 

    <ComputerName>***Deleted by me***</ComputerName> 

    <ConnectedToNetwork>True</ConnectedToNetwork> 

    <PhysicalMemory>4193828 MB</PhysicalMemory> 

    </Environment> 

    </SDLErrorDetails>

  • Hi Toon,

    Did you start the upLIFT preparation going and then try to cancel? Or did this happen purely as a result of having installed the plugin?

    Thanks

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • Can you try a reset please?

    You may have to do a Studio reset and it might help. Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • Yes, I once cancelled the proces because I noticed it was going to take way too long. Then it crashed. I tried renaming the folder as you suggested. Studio asked me a few questions as if I had just installed it. It opened, but when clicking on the icon on the left, I get another error message. It seems a bit longer this time. I'll add it below. Also, Studio becomes non-responsive at that time. Ribbon, menu, icons no longer work.

     

    <SDLErrorDetails time="11/18/2016 12:11:22 PM">
    <ErrorMessage>Exception has been thrown by the target of an invocation.</ErrorMessage>
    <Exception>
    <Type>System.Reflection.TargetInvocationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>mscorlib</Source>
    <HResult>-2146232828</HResult>
    <StackTrace><![CDATA[ at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
    at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
    at System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
    at System.Activator.CreateInstance(Type type, Boolean nonPublic)
    at System.Activator.CreateInstance(Type type)
    at System.Lazy`1.CreateValue()
    at System.Lazy`1.LazyInitValue()
    at System.Lazy`1.get_Value()
    at Sdl.Community.ReindexTms.ReindexTmsRibbon.GetContentControl()
    at Sdl.Desktop.IntegrationApi.AbstractViewController.Sdl.Desktop.IntegrationApi.Internal.IViewController.GetContentControl()
    at Sdl.Desktop.IntegrationApi.Internal.Adaptors.InternalViewAdapter.GetContentControl()
    at Sdl.Desktop.Platform.WinForms.ViewPane.set_ViewReference(IViewReference value)
    at Sdl.Desktop.Platform.WinForms.StudioWindowForm.UpdateActiveView()
    at Sdl.Desktop.Platform.Implementation.StudioWindow.set_ActiveView(IViewReference value)
    at Sdl.Desktop.Platform.WinForms.StudioWindowForm._explorerBar_ActiveGroupChanged(Object sender, GroupEventArgs e)
    at Infragistics.Win.UltraWinExplorerBar.UltraExplorerBar.OnActiveGroupChanged(GroupEventArgs e)
    at Infragistics.Win.UltraWinExplorerBar.UltraExplorerBar.FireEvent(UltraExplorerBarEventIds id, EventArgs e)
    at Infragistics.Win.UltraWinExplorerBar.UltraExplorerBar.set_ActiveGroup(UltraExplorerBarGroup value)
    at Infragistics.Win.UltraWinExplorerBar.UltraExplorerBarGroupHeaderUIElement.OnMouseDown(MouseEventArgs e, Boolean adjustableArea, UIElement& captureMouseForElement)
    at Infragistics.Win.UIElement.OnMouseDown(MouseEventArgs e, Boolean adjustableArea, UIElement& captureMouseForElement)
    at Infragistics.Win.TextUIElementBase.OnMouseDown(MouseEventArgs e, Boolean adjustableArea, UIElement& captureMouseForElement)
    at Infragistics.Win.ControlUIElementBase.ProcessMouseDownHelper(Object sender, MouseEventArgs e)
    at Infragistics.Win.ControlUIElementBase.ProcessMouseDown(Object sender, MouseEventArgs e)
    at Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e)
    at Infragistics.Win.UltraWinExplorerBar.UltraExplorerBar.OnMouseDown(MouseEventArgs e)
    at System.Windows.Forms.Control.WmMouseDown(Message& m, MouseButtons button, Int32 clicks)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
    <InnerException>
    <Type>System.IO.FileNotFoundException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <FileName>Sdl.Community.Toolkit.Core, Version=0.5.0.0, Culture=neutral, PublicKeyToken=15236fec901153ed</FileName>
    <FusionLog>WRN: Assembly binding logging is turned OFF.
    To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
    Note: There is some performance penalty associated with assembly bind failure logging.
    To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
    </FusionLog>
    <HelpLink />
    <Source>Sdl.Community.ReindexTms</Source>
    <HResult>-2147024894</HResult>
    <StackTrace><![CDATA[ at Sdl.Community.ReindexTms.TranslationMemory.TranslationMemoryHelper..ctor()
    at Sdl.Community.ReindexTms.ReindexForm..ctor()]]></StackTrace>
    </InnerException>
    </Exception>
    <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>14.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>14.0.5746.0</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>***Deleted by me***</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>***Deleted by me***</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>4193828 MB</PhysicalMemory>
    </Environment>
    </SDLErrorDetails>

  • Hi Toon,

    can you test this one for me please?

    www.dropbox.com/.../Sdl.Community.ReindexTms.sdlplugin

    It's unsigned so you will get a warning message when Studio starts, but if this resolves the problem I'll sign it and replace the one on the appstore.

    Thank you

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • Hi,

    We are trying to fix the issue, asap a new version of the app will be available on app store.

    Regards,
    Andrea.
  • Thank you Paul and your team. This one seems to work just fine. I just selected one large TM to try, but it's running alright.

    Thank you for your help. I really appreciate your quick response time too.
  • Thanks Toon... the signed version should be up on the store now:

    appstore.sdl.com/.../

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • I'm having this problem too, and also after cancelling reindexing. Thought I had corrected it by deleting the settings files but the problem has returned twice today.
    Will try running without the Reindex app tomorrow, Saturday, since the last time the problem returned, it was after clicking the Reindex icon. Not sure what brought it on the other time.

    EDIT: I'll also try the new version.