• Can't activate API key

    Hello, I recently purchased Trados Studio and I wanted to activate Copilot, so I went to OpenAI page and created an API key, but when I insert it in Copilot settings in Trados I keep receiving the same error message (screenshot below) I already…
  • Cannot connect to OpenAI via API key in Studio 2024

    I cannot connect Studio 2024 to OpenAI with my API key in the resources settings. I followed all the steps from the RWS documentation. Error message when testing the connection: 2146233088. I have read through several posts that have been made in the…
  • Where does DeepL Translation Provider store the API key?

    Dear RWS Community, does anyone know where DeepL Translation Provider stores the API key? We were hoping it could be included in a project template but that does not seem to be the case.
  • Why is DeepL Translation Provider plug-in suddenly not accepting my correct API key after the recent update?

    Hello. I recently updated the DeepL Translation Provider plug-in and now it no longer accepts my API key, even though it is valid (I've checked several times!) - can anyone shed some light? Many thanks Susan
  • SDL ETS does not store API details

    Hello, My working PC changed on monday, and now I am struggling with ETS plug-in on the new machine. The problem is as follows: I cannot make Studio remember the API details for future use. I am using plugin version 2.3.0.5 (I also tried with the…