Trados 2024 not working

Hello,

I have been using Trados 2024 since some months and it has always worked. Today it stopped working all of a sudden.

Since the late morning today, when I start the application, it loads until "Initializing views", then just stops working (the app quits).

I used it correctly until about 11 this morning and I didn't do anything particular to make it stop working. I just deleted some TMs in my system, but none of them was loaded in the application.

I restarted my computer many times, but I prefer not to have to reinstall the application if possible.

Many thanks in advance for your support.

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  • We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00884423 .

    Anca Stoian RWS Group

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Reply
  • We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00884423 .

    Anca Stoian RWS Group

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