We have previously continued the Standard Support on Tridion 2013 SP1 HR1. This was based on feedback from customers wanting additional time to develop their plans to upgrade to more recent versions such as (SDL Web) 8.5 or SDL Tridion Sites 9.0.
While we're excited to see old and new customers adopt the latest version of our software, we realize many have not yet executed on their upgrade plans. We will continue Standard Support for Tridion 2013 SP1 HR1 until December 31st, 2019.
The Support dates for SDL Tridion 2013 SP1 HR1 have been updated to the following.
|Beginning of continuation of Standard Support Date||November 30th, 2017|
|End of continuation of Standard Support Date||December 31st, 2019|
|Beginning of Extended Support Date||January 1st, 2020|
We have updated the previous announcement with the new dates. There will also be follow-up communication in the Support Newsletter mentioning the change.
For more information about our support policies and the SDL Product Lifecycle, please see SDL.com > Support.
- Original post made in September 2017.
- Updated on 2018-10-11 for wording and fixed hyperlink, but no changes to the dates.
- Updated on 2018-10-24 to emphasize support was continued (to avoid confusion with the extended support date). There are no changes to the dates mentioned.