After reading the contract and agreements, i dont feel like im qualified for this type of job.
How can i ask for my accounts to be deleted?
I havent signed any vendor agreements yet
After reading the contract and agreements, i dont feel like im qualified for this type of job.
How can i ask for my accounts to be deleted?
I havent signed any vendor agreements yet
Hi ,
In order to delete all your RWS Accounts, please email our colleagues at Global.Supply@rws.com and they will be able to help with your request.
Thank you,
Georgiana
Hello Georgiana Iancu
I have a similar issue, I want to delete 2 accounts I created wrongly and keep only my real correct one, but I do not know how to do it.
I wrote an email to privacy@rws.com as you suggested, but they haven't replied yet. Is that email still valid? Can you please advise? Thanks a lot!!
Hi Valeria Maria Tafel ,
What kind of RWS accounts are you referring to? Created on RWS Community or on other RWS platforms?
If it's accounts created on the community, I am happy to help.
If it's with other RWS platforms, I would advise you to write to Global.Supply@rws.com, as the process in this case is tad bit different.
However, they're most likely to be able to help with your issue.
Let me know if I can help in any other way.
All the best,
Georgiana
They are in the language cloud. I access regularly with my credentials, but then 3 accounts are presented to me, where only 1 is my eal account. The other 2 are accounts I probably created in error believing that I was creating projects or something like that. I would simply like to eliminate them
Hi Valeria Maria Tafel ,
Then yes, in this case, the best course of action is to email our colleagues at Global.Supply@rws.com.
They will be more than happy to help you solve this issue.
Let me know if I can help you in any other way.
All the best,
Georgiana
Ok thank you for this info then!
Hi Georgiana, since you were so helpful with me, I wanted to update you about this. After some exchanges with the RWS Service Desk, nobody could help me with this issue and they told me to "raise a request from gateway.sdl.com or please contact you contact person in SDL to raise a request on behalf of you to remove the other accounts"...
and now I do not know what to do!
Can you help me again?
Sorry Georgiana, I have just received a reply from SDL support who explained tome what those accounts are (they were created by my clients for me!!!), so the issue is resolved. I apologize, but I did not remember they did so because I got no other jobs from those clients recently, sio I had forgottem about them! Thank you and sorry again for taking your time!