A Colleague gets "Account not Approved" message when logging into the Community. How can this be resolved?

A Colleague gets "Account not Approved" message when logging into the Community. How can this be resolved?

Could you please let me know which account we're referring to?
If possible, could you share their details with me in a DM so we can look into this further and work on resolving the issue?
Thank you so much!
Best regards,
Georgiana
I'm having the same issue . My account is under review and I received an email of offboarding even though my rater score is 1,52/2
Hi Yacouba ZIDA
For matters pertaining to other RWS platforms such as TrainAI Community, please address them in the correct area such as: RWS Services: Train AI & others
This forum area is dedicated to RWS Community as a platform, and as such the help you seek is better suited in the recommended area.
To clarify, we’re RWS Community, not TrainAI Community (which seems you are looking for by your screenshot), and as such, we’re not the right contact to address your specific request.
To clarify further:
Thank you for your understanding.
All the best,
Georgiana
Hi Yacouba ZIDA
For matters pertaining to other RWS platforms such as TrainAI Community, please address them in the correct area such as: RWS Services: Train AI & others
This forum area is dedicated to RWS Community as a platform, and as such the help you seek is better suited in the recommended area.
To clarify, we’re RWS Community, not TrainAI Community (which seems you are looking for by your screenshot), and as such, we’re not the right contact to address your specific request.
To clarify further:
Thank you for your understanding.
All the best,
Georgiana