I have received an email about my account being Offboarded but I have been working consistently and my Multimango score was 1.63. I haven't received rationale yet. I hope you find a solution cause I've only been told to submit a help desk ticket. 

Hi Peter Johnston 

Could you please let me know which account we're referring to?

If possible, could you share their details with me in a DM so we can look into this further and work on resolving the issue?

Thank you so much!

Best regards,

Georgiana

Hi Brittany Jitta ,

For matters pertaining to other RWS platforms such as TrainAI Community, please address them in the correct area such as:  RWS Services: Train AI & others 

This forum area is dedicated to RWS Community as a platform, and as such the help you seek is better suited in the recommended area. 

All the best,
Georgiana

Hi Georgiana Iancu I just sent you a DM.

Thanks

Peter

I have the same problem now. Have you solved the yours ?

I'm having the same issue . My account is under review and I received an email of offboarding even though my rater score is 1,52/2

Hi Yacouba ZIDA 

For matters pertaining to other RWS platforms such as TrainAI Community, please address them in the correct area such as:  RWS Services: Train AI & others 

This forum area is dedicated to RWS Community as a platform, and as such the help you seek is better suited in the recommended area. 

To clarify, we’re RWS Community, not TrainAI Community (which seems you are looking for by your screenshot), and as such, we’re not the right contact to address your specific request.

To clarify further:

• The RWS Community supports users of RWS’s broader services and tools (like Trados Studio or translation solutions), providing resources and engagement for our clients and partners.

• The TrainAI Community is a separate group focused on AI training data tasks – like annotation or transcription – where freelancers worldwide contribute to AI projects on a per-task basis.

Thank you for your understanding.

All the best,
Georgiana