Hello - this probably means you need to create a new account, from scratch. Please try this and reach out to our Support Center if you encounter any issues.
Thank you!
TrainAI Community Team
Thank you for your advice. I think you are right. I have already submitted a new request via the Support Centre and am waiting for a response.
Thank you for your advice. I think you are right. I have already submitted a new request via the Support Centre and am waiting for a response.