Dear RWS.com Vendor Support Team,

We are on 03/25/2026 now, and I was sent an invitation to work as a Group Vendor for two different projects (Diamond & ECHO) with RWS.com. However, I am facing several unresolved issues:

- I cannot set up my receivables account with RWS.com.
- My @moravia.com email account is no longer working.
- My MNET account on my profile is one, while the new one, given by RWS.com, also has issues.

I submitted a request 5 days ago at trainai.zendesk.com about these same problems, but I have not received a single response until today. This is extremely frustrating. You keep sending me invitations to work on new projects and assessment tests, but how can I accept, take the assessment, get approved, and perform high-quality tasks with the uncertainty of whether I will be paid?

I am posting my frustration because I don’t know what else to do to get your attention. I am aware that I may not get a response, but hope dies last. I want to reinforce my willingness and availability to work with RWS.com on your projects. Please, find some time to help me resolve these issues.

Thank you.

Best regards,
Iroques Medeiros
Vendor ID: D354242D
Email: iroquesm38@gmail.com
City: Curitiba
State: Paraná
Country: Brazil