Hi Luke Liebzie, 

Can you please advise if you got any specific error message when trying to open the file for translation?

Hello, Ana-Loredana

Thank you for the question. 

I did not get any specific error message. The Open in Online Editor button remains inactive even when the project file is selected. I am wondering whether there could be something I am not doing right (maybe, the Workflow settings or other settings). What could cause such a situation? Could it be that the Open in Online Editor feature is not enabled for academic subscriptions? 

Luke

Hi Luke

Ana-Loredana may be able to give more detail, but one reason may be the type of user you have been assigned as.  With the Academic subscription, you are using Trados Team; the Academic license gives what is called the Premium Editor, which allows access to both Trados Studio and the Online Editor.  However, you have to be invited to the Trados Team platform by an administrator, who will place you in a user group.  That group will have various rights assigned, and it is possible that they have assigned you to a group that does not have rights to use the Online Editor.  To check that, whoever is the admin for your subscription would need to log on to the cloud portal, check what user group they have placed you in and confirm what rights that group has.  Specifically, they should look under the Projects tab in the User rights, and check whether this is enabled, as shown below:

If not, they can either enable it for all users of that group, or move you to a different group that has got those rights.

Hope that helps

Rob

Hi Luke

Ana-Loredana may be able to give more detail, but one reason may be the type of user you have been assigned as.  With the Academic subscription, you are using Trados Team; the Academic license gives what is called the Premium Editor, which allows access to both Trados Studio and the Online Editor.  However, you have to be invited to the Trados Team platform by an administrator, who will place you in a user group.  That group will have various rights assigned, and it is possible that they have assigned you to a group that does not have rights to use the Online Editor.  To check that, whoever is the admin for your subscription would need to log on to the cloud portal, check what user group they have placed you in and confirm what rights that group has.  Specifically, they should look under the Projects tab in the User rights, and check whether this is enabled, as shown below:

If not, they can either enable it for all users of that group, or move you to a different group that has got those rights.

Hope that helps

Rob

Hello, Rob 

Thank you so much for the advice. I am the Admin . I will check and revert. 

Luke