Idea Delivered

Make publishing event logs available directly from Publication Manager

Proposed changes for Publication Manager > Output Tab:

Right now, when a publication failure occurs, a writer must open the web client to access the publishing event log, which takes a lot of work. To view the event log, the writer must: 

  • Log into web client.
  • Open the failed output in the Repository tab.
  • Clicks Status Report.
  • Clicks the event log link.
  • Clicks Show Verbose
  • Scrolls to and clicks the shell command output).

 

This workflow can be greatly simplified by just adding an option to “View Event Log” when a writer right-clicks a failed output in the Output tab of Publication Manager. Users have a hard time troubleshooting their own publications because the event logs are so inaccessible. Allowing them to access the event logs directly from pub manager will go a long way to resolving this problem.