When working with decentralized content producer teams, having the ability to create groups, scope on those groups, and nest permissions and rights has worked well for us. However, there seems to be some limitations around the checked-out items list and the actual unlock of the component - and who is able to perform that action.
Since only admins are able to unlock any component that is locked, and in my decentralized team scenario - if a person is Out of Office or unreachable when a content action needs to be performed in an instant where they cannot wait for their peer to return and unlock themselves - the process has been to contact the dev sustainment team to do this for them.
This creates unnecessary overhead since a ticket of some sorts will ultimately need to be generated for this to be fulfilled. So you can see the where the turnaround time and workflow of this can get into the way of the businesses editorial process and in turn time to market.
I am a lead content producer for the platform and one of my peers is unreachable for part, half or the entire day. A component they were working on for a marketing offer that needs to be live today, is left in a locked state will now need to be unlocked by an admin.
So instead of another peer producer sitting across or easily accessible to me, I will now need to raise a high priority level ticket to have this unlock performed (same-day) and the by nature ticket is seen because of its severity to senior leadership on both the Marketing and Technology towers.
I need an easier way to unlock content without having to be an admin or contact an admin to do so.
I am a lead content producer that is in a group of other lead content producers, and have the ability to checked-in any item(s) checked-out by a peer lead and or subsequent producers groups.