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  • Cost Code Workflow

    Chloe Holt
    Chloe Holt   over 3 years ago
    Learn how a cost code is validated on Mercury and Helix: https://internaldocs.sdl.com/885248/904607/mercury/manage-cost-codes (VPN required)
    • 13 Dec 2021
  • Google Project Status Updates from Helix

    Chloe Holt
    Chloe Holt   over 3 years ago
    As of 2 Dec 2021, PMO can pull the latest Polyglot project status directly from within the Helix project.  This feature can be used any time you notice the project status may be out of synch, or if a PO is not updated pr...
    • 3 Dec 2021
  • Navigating around RWS Community

    Chloe Holt
    Chloe Holt   over 4 years ago
    If you are new to RWS Community, videos here help you to learn about navigating around the Community. This link is outside the Mercury Community Group.
    • 20 May 2021
  • Product mapping

    Chloe Holt
    Chloe Holt   over 4 years ago
    The Proxy sends projects to the legacy systems based on product. A full product mapping can be found on Internal Docs here (VPN/VDI connection required). If you cannot access this link, either open a browser window in Incognito mode or...
    • 11 May 2021
  • Raise a request on Service Centre

    Chloe Holt
    Chloe Holt   over 4 years ago
    If you have any issues with using Mercury or want to contact the Mercury team directly for a query, please connect to a VPN(fSDL)/VDI Solution(fMoravia) and log a Service Centre request. The link here takes you directly to the Mercury requ...
    • 6 May 2021
  • User Guides

    Chloe Holt
    Chloe Holt   over 4 years ago
    You can access Mercury user guides via Internal Docs at https://internaldocs.sdl.com/publications/Mercury  This site includes step by step guides on using various functions of Mercury: System Overview Invoicing Dashboard DTP Proj...
    • 6 May 2021
  • Useful links

    Chloe Holt
    Chloe Holt   over 4 years ago
    Mercury production site  Service Centre (VPN/VDI required) > Raise a support request with Mercury. Details of how to use the Service Centre can be found here. Internal Docs (VPN/VDI required)> A gateway to Mercury ...
    • 5 May 2021
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