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XPP 9.4. Upgrade - Cannot Display Page Error

Clifton Parsons

Hello. We are currently upgrading XPP in our Linux development environment from 9.3.1.0 to 9.4.1.0. We also are moving from RHEL 6.10 (Santiago) to 7.9 (Maipo).

We finished the installation steps and have tested out basic functionality in PathFinder. In doing so, we encounter the following message when trying to either view or edit a DIV:

Error message in Trados Studio stating 'Cannot display page, Save changes and exit' with an OK button.

After clicking OK for this message, we are able to get into the DIV but nothing displays. If we toggle the display to Text Mode, we get the same error message.

However, if we use Line Editor we are able to see the underlying XML markup.

Also, we can compose the DIV but we still get the same message when trying to view or edit the DIV afterwards.

Does anyone have any ideas of what is causing this?

Any help is much appreciated.

Clif.

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[edited by: Trados AI at 5:22 AM (GMT 0) on 5 Mar 2024]
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  • 0 in reply to John Ibbotson

    I believe that trouble-shooting step is describing what is now a very old problem with not enough "display memory", which apparently is the amount of RAM that is installed on your video board ("if your computer has on-board video") according to a definition found on the web.

    In today's word, that is probably not so likely to be the cause of the "Cannot display page" situation. From what I've see of customers' experiences in recent times, it is typically either a problem with PSRESOURCEPATH setting and/or contents of XYV_EXECS/psres (as Steve mentioned) or Font libraries that didn't get properly copied over from an old system to a new one.

    Jonathan Dagresta
    RWS Group/    XPP Development

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