Hello,

Yes indeed, we have been made aware of this issue and have performed some preliminary investigation.

As Bart noted, if you look at the Platform Requirements doc for the Active release of XPP 9.1.0, we do note client side support on Windows 7 and Windows 8.

With that said, we have found that the version of MKS X/Server we deliver with XPP 9.1, MKS X/Server ver 8.6 is also only supported up to Windows 8. We have also found that a newer version of MKS X/Server is available and supported on Windows 10. Initial testing shows some promise. But there is always much more to do than just a quick smoke screen test.

And the real dilemma we face is even after going through a full QA process of the 3rd party application, how would it be delivered. Since it is a new 3rd party app release, a Service Pack delivery is not proper. This action would require much more than just a Service Pack upgrade.

We are also finding that the new version of this app there seems tobe some changes within that would also not make Service Pack delivery desirable. The best delivery method for full Windows 10 support would be to deliver all necessary XPP 3rd party apps that are qualified and supported on that Windows 10 client platform in the next new release of XPP. And currently we are tentatively scheduling that next new release of XPP for late 2016.

We continue to look into this issue since we know that others might have the desire to click on that upgrade icon and move to the new Windows 10. If you do upgrade your XPP clients to Windows 10, which SDL does not recommend until we fully support the version, your best option might be to follow Bart's workaround.

You might find a blurb on this issue in the next SDL Customer Support Newsletter :)

Regards,

Barry Stankiewicz
SDL

Latest Update

Good News: The MKS X/server as delivered with XPP V9.1 does work under Windows 10.

Which means that I managed to clear my problem.
So would you run into the same problem as I did when you perform an upgrade to Windows 10, here is the procedure that I followed:

1. remove the MKS X/Server program using the normal Windows procedure to uninstall a program (control panel/programs/remove)
2. go to the following location: C:\User\%YOUR NAME%\AppData\Roaming and remove the folder called Mortice Kern Systems
3. restart your system
4. install the MKS X/Server again from the XPP CD (or ISOimage)
5. folow the setup procedure as decribed in the XPP Installation and Upgrade Guide for Windows

And that should cure the problem...

PS: Thank you Barry for going through the motions of doing an full XPP install on a Windows 10 machine!