We have XPP 8.4 with a new Kyocera TaskAlfa 5551ci printer.
Each time we get a new printer, we can set it up to print on 8.5x11 paper (which works) but setting up XPP to print on 11x17 paper is a problem every time. We try various tray files and tray names but nothing seems to work.
My current test only prints the last few lines on a page. I have the XPP print dialog set to print crop marks and a slug line at the top but neither appear. I even copied an existing 11x17 printer profile, and just changed the printer to our new XPP printer but I got the same result: only part of the page printed, no crop marks, no slug line.
What things should we look for to make XPP print on 11x17 paper?
Thank you!
Chuck