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I get the following error message when I open a PDF file in Contenta:
What settings do I need to do so that I can open, view, and edit PDF files?
Thanks in advance for your support, kind regards Markus
RWS Community
I get the following error message when I open a PDF file in Contenta:
What settings do I need to do so that I can open, view, and edit PDF files?
Thanks in advance for your support, kind regards Markus
Hi Markus,
In Contenta Explorer, under Tools - Options - Editors, do you have a PDF reader defined? That is one thing you will need. The message you received says there is a group policy that is blocking the function, that may also be the case. Your IT people can tell you if that is the case.
Kind regards,
Sharon Appleton
Hi Sharon
Thank you very much for your reply.
Yes, I have already added Adobe Acrobat in Contenta Explorer under Tools - Options - Editors.
Also, I checked the Windows Group Policy settings, nothing is disabled there.
I also couldn't find anything in the registry editor that could cause this error message.
Do I have to configure anything else in Contenta Explorer under Tools - Extras - Preferences and/or Registry Settings?
With kind regards Markus
Hi Markus,
Please open a support case and we can assist you further to determine what is causing this problem.
Kind regards,
Sharon
Hi Sharon
thank you for your answer.
I will look again internally if I have overlooked something. If I get stuck I will open a ticket.
Kind regards Markus