Hi Chris,

We have 2 different instances of Language Weaver: 1 in Europe and 1 in the US.

Both instances are fully segregated and have their own URL.

If your account is enabled in Europe, your translations are performed in Europe: the URL to access the European portal is https://portal.languageweaver.com

If your account is enabled in the US, your translations are performed in the US: the URL to access the US portal is https://us.portal.languageweaver.com

I hope this helps. If you need further assistance with your account, feel free to contact your account manager or the RWS Language Weaver support using the RWS Support Gateway.

Thank you.

Arnaud,

Thanks for the clarification. Can you also tell me if SDL is an UK based company as described in this Wikipedia page: SDL plc - Wikipedia

Chris

Hi Chris,

SDL was headquartered in the UK, and has been acquired by RWS in 2020.

You can find more about RWS at https://www.rws.com/about/ and more about Language Weaver at https://www.rws.com/language-weaver/

We have subsidaries and offices around the world: https://www.rws.com/about/offices/

I hope this helps,

Thank you

If our group's accounts are enabled in Europe, how would we go about getting them transferred to be enabled in the US?

Hello Chris, 

I will reach out to you via email to set-up a session to discuss your current set-up and next steps required for a move.

Thank you,

Madalina