Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?
Hi!
I would like to ask if there is any possibility to create an invoice for an order that has already been invoiced. The invoice has been deleted and the job is now uninvoiced. But when he wants to create an invoice, it shows PLN 0, even though a different amount is assigned to the order. I cannot edit the invoice in any way so that the amount of the order is shown. I will be very grateful for your help.
Best regards,
Natalia Krotosz
Hi Natalia,
Maybe a bug, but need to understand better. Can you please check job Amount and Invoiced amount values? If it's not visible by default, you can add a new column to the list via the customization feature:
Also, you can add Invoices (Binging list) field usin Job form customization feature. This table will show invoices create over a job.
This will allow to understand why amount is zero when you create an invoice from a job.
Also, when invoice is created, you can see Adjustment factor value in the table. When job is fully invoiced, this column will have zero value. You can edit it manually, change it to 100 for example. In this case you will get full amount of job, but probably it won't be correct, cause it seems that system counts this job as already invoiced.
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