Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.
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After upgrade to 2021, Business Manager Lite activation button not work

Hyesung Oh

Hi all,

I upgrade SDL Trados Studio 2019 to 2021.

After upgrade, Business Manager Lite activation not working.

I clicked activation button (right to "Option" button, green shield  "V" icon), there is no response.

I paid to buy Business Manager Lite, but in 2021 manager only works in demo version Disappointed

I also returned Business Manager key, so in my account it is "Available" statys,

delete and reinstall Business Manager or reinstall Trados Studio also no use.

Please help me solve this problem.
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  • 0 in reply to Olga Valbuena Alonso

    Hi Olga,

    I don't understand the problem, sorry. You had Lite and Studio 2019 - it worked. After you've got Studio 2021, all you need is to download TBM Lite for Studio 2021 from the AppStore page I provided above. You install it in Studio 2021, and it works, you don't need to purchace anything additionally. From your answer, I didn't understand if you went to the mentioned page, if you downloaded version for Studio 2021 and tried to install it or not. There couldn't be other ideas - just install right version, use your license code and it will work. 

    After installing version for Studio 2021, please check that plugin exists in the following folder:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins\Packages

    Could it be that you just have problems installing plugins?
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