Hello, Eugene,

I really don't understand what could've happened. I always had only one instance of TBM connector plugin installed on my system.

Now this dialog appears:

I'm unable to start Trados Studio at all. Even after repeating reinstall multiple times.

What do I do? I would really appreciate some help via remotely accessing my computer. If you have any experience, what do you recommend? Have some urgent projects to complete and really don't know what to do.

Any help will be welcome.

Thanks and rgds

Stojan

Hello, Stojan,

So disappointing when some issue which looks simple, takes so much time to solve.

I think it's worth to ask help from Studio guys.

From my perspective, I would do 2 actions:

1. Open a folder where all plugins are installed, and remove all plugins (don't delete, but move them to some external folder).

2. In this error dialog, click first button to show error details (or second to export it to a file), and send send here or to Studio support, depending from where the error comes.

I think that clearing plugins folder will help..

Hello, Stojan,

Wanted to ask how things are going? Any success?

Hi, Eugene,

Yes, I have good news. 

I had to format my hard drive and reinstall Windows, as it was impossible for me to clean all the mess I created through my futile efforts to make the whole thing work.

When I reinstalled Trados Studio 2021, the latest version of TBM6 and the TBM connector, everything worked like a charm.

You needn't bother further with debugging of your connector plugin, as it is obviously working just fine.

I just want to thank you for all your kindness and readiness to help.

Kind regards and have a nice day,

Stojan Brajkovič, freelance translator EN, GER

Wow!

Fantastic! Anyway, curious why it didn't work. As we can't recommend to re-install Windows when other user will get same issue ))