I don't see my license under licenses in my account page.
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I don't see my license under licenses in my account page.
Hello Ganerdene Gantumur
I have checked your account and I don't see an order either. Why do you think you should have a licence for BaccS in your account?
Paul Filkin | RWS Group
________________________
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I bought it directly from Eugene sometime ago.
The problem is most likely that you have two email addrersses. You have the one you used to purchase from Eugene, and the one you use for your SDL Account. I just checked and found the user who is probably you and I also found a licence under the SDL account using this same email address.
You must have received a notification for this to your other email address. Please check that account too. Drop me an email at pfilkin@sdl.com and we can discuss this.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
The problem is most likely that you have two email addrersses. You have the one you used to purchase from Eugene, and the one you use for your SDL Account. I just checked and found the user who is probably you and I also found a licence under the SDL account using this same email address.
You must have received a notification for this to your other email address. Please check that account too. Drop me an email at pfilkin@sdl.com and we can discuss this.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub