Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.
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Problem with the update from 5.0.2 to 5.0.4

Hans Widemann

Hello,

I just downloaded the Version 5.0.2 from my SDL Account. The installation worked well and seems to be working just fine.
The "Update available" button shows that there is a new update, but when I try to update, it does not work. Any Idea what could be wrong? I'm installing this on a brand new PC, so it can't be a problem with an older version.

Here below some pics:

Trados Studio update dialog showing progress bar with text 'Downloading & Installing updates' and 'Extracting files'. Error message in Trados Studio update dialog reading 'An error occurred. Error trying to save file: Error downloading URL Timeout for Vorgang uberschritten'.

Thanks,
Hans

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[edited by: Trados AI at 10:47 AM (GMT 0) on 4 Mar 2024]
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