Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.
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Activation failed - No licenses are currently available... BM 5.3.14

Manuella Lange

Hi All,

Just moved to Bus Manager 5.3.14. But I am in Demo Mode because I can not activate.

"Activation failed - No licenses are currently available for the specified activation code". Well this is not true so what to do?
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  • +1

    Well after nearly 5 hours of communication with Eugène and the helpdesk of SDL I finally got TBM activated. I like to thank all people from SDL who helped. BUT THIS SHOULD NOT HAVE HAPPENED! Activating a license should be simple and the help at each steps should be available via info bubble or other. There is even NO VIDEO for TBM licensing (at least not from the SDL Myaccount link). Wake-up SDL !
  • 0 in reply to Manuella Lange

    Glad to hear it was all sorted out in the end. 

    A know-how for the License Manager is to check if the license is correctly activated. So if in the future,  if TBM does not connect to the License Manager, you can check the license as follows:

    1. Open the Safenet License Manager (this was already installed together with the SDL License Server Manager)

    2. Click on + next to Subnet Servers -> click on + next to hostname (a few features will appear) -> click on any of the features and on the right side the license information will appear

    If after clicking on the + next to hostname, nothing appears, it means that the license is not activated anymore and you will have to log a support request with SDL Support so the license can be reset and receive further instructions and assistance depending on the issue you will have.
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  • 0 in reply to Manuella Lange

    Glad to hear it was all sorted out in the end. 

    A know-how for the License Manager is to check if the license is correctly activated. So if in the future,  if TBM does not connect to the License Manager, you can check the license as follows:

    1. Open the Safenet License Manager (this was already installed together with the SDL License Server Manager)

    2. Click on + next to Subnet Servers -> click on + next to hostname (a few features will appear) -> click on any of the features and on the right side the license information will appear

    If after clicking on the + next to hostname, nothing appears, it means that the license is not activated anymore and you will have to log a support request with SDL Support so the license can be reset and receive further instructions and assistance depending on the issue you will have.
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