Hi All,
Just moved to Bus Manager 5.3.14. But I am in Demo Mode because I can not activate.
"Activation failed - No licenses are currently available for the specified activation code". Well this is not true so what to do?
Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?
Hi All,
Just moved to Bus Manager 5.3.14. But I am in Demo Mode because I can not activate.
"Activation failed - No licenses are currently available for the specified activation code". Well this is not true so what to do?
Well after nearly 5 hours of communication with Eugène and the helpdesk of SDL I finally got TBM activated. I like to thank all people from SDL who helped. BUT THIS SHOULD NOT HAVE HAPPENED! Activating a license should be simple and the help at each steps should be available via info bubble or other. There is even NO VIDEO for TBM licensing (at least not from the SDL Myaccount link). Wake-up SDL !
Glad to hear it was all sorted out in the end.
A know-how for the License Manager is to check if the license is correctly activated. So if in the future, if TBM does not connect to the License Manager, you can check the license as follows:
1. Open the Safenet License Manager (this was already installed together with the SDL License Server Manager)
2. Click on + next to Subnet Servers -> click on + next to hostname (a few features will appear) -> click on any of the features and on the right side the license information will appear
If after clicking on the + next to hostname, nothing appears, it means that the license is not activated anymore and you will have to log a support request with SDL Support so the license can be reset and receive further instructions and assistance depending on the issue you will have.
Glad to hear it was all sorted out in the end.
A know-how for the License Manager is to check if the license is correctly activated. So if in the future, if TBM does not connect to the License Manager, you can check the license as follows:
1. Open the Safenet License Manager (this was already installed together with the SDL License Server Manager)
2. Click on + next to Subnet Servers -> click on + next to hostname (a few features will appear) -> click on any of the features and on the right side the license information will appear
If after clicking on the + next to hostname, nothing appears, it means that the license is not activated anymore and you will have to log a support request with SDL Support so the license can be reset and receive further instructions and assistance depending on the issue you will have.