Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.

Sign in window prompted (not first use)

I usually open Trados business Manager (Essential) without problems and produce invoices every moths. This week suddenly I can no longer log into the program and it prompts me for a username and password. I don't know if some automatic upgrades ran in this last week.

Obviously I have tried Admin and User@TBM and it doesn't work, I have tried my email as the user name and the usual password. Then I tried reset the password from the general account in the website, but that didn't work. Maybe I get the username wrong? Where can I find it?
How can I get back into the program and produce invoices?Trados Business Manager login screen with empty username and password fields and a 'Sign In' button.



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[edited by: Trados AI at 10:57 AM (GMT 0) on 4 Mar 2024]
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