Hi Saleem,

Hard to say. We had not identical, but similar issue last month. What helped: uninstall .NET Core from the system, re-download NET Core Hosting Bundle from Microsoft website, and reinstall it. After that, application launched, and IIS server stopped to complain about web.config file. Hope it will also work for you.

thank you eguene for your quick reply. it worked to open the TBM but i faced another issue. it's connecting to database.

i installed Postgresql 14. please check the attached image.

please help

please help 

hi eugene i am still stuck in connecting postgres to TBM plz advice. plz check the images attached 

Hi Saleem,

Hmm, for some reason it still looks for SQL server, not PostgreSQL. Strange. Maybe it will be easier to have short remote session via TeamViewer. If fine, please send me connection details and version of TeamViewer (or other software) to use to connect to you.

hi Eugene

here is the remote info 

1 162 626 507

r1vjg565

Hi eugue kindly can you check our pc for this matter.

here are the connection details for remote control: 1 162 626 507 password: r1vjg565

teamviewer version: 15.34.4 

the pc password : native 

Hi Saleem, it didn't work - it said remote PC is not available. Let's leave it for Monday as I'm not near PC anymore.

Maybe advise, so you can try on your own: please confirm that appsettings_global.json file contains connection string to your PostgreSQL server. Then, just to be sure, restart application pool from the IIS manager. Because from screenshots above it says it's trying to connect to MS SQL Server, which is not correct. For some reason, application doesn't read you PostgreSQL connection string. So probably app pool restart will help.

hi Eugene

i am by pc kindly can we handle this today. it's already taking a  week 

i am by the pc 

here is the content of the appsettings_gloabal.jason:

{
"DatabaseVersion": {},
"ConnectionStringLocal": null,
"LanguageLocal": null,
"CultureLocal": null,
"AllowedIPAddresses": null,
"LockSettings": false,
"LanguageCloudTokenRequestUrl": null,
"DesktopLastUrl": null,
"DesktopLastBackup": null,
"DesktopPort": "8733",
"DisableHttps": false,
"ConnectionStrings": {
"TBM": "XpoProvider=PostgresEx;Host=localhost;Port=5432;Database=native;User ID=;Password=;Port=5432;Persist Security Info=true"
},
"TenantUsage": {},
"AppModes": {}
}

We can't handle it today as I'm far from pc.

From the fike, i see user name and password are not specified, probably this is not correct 

if you may plz reach me through skype: saleem.karmoshi when you are online and by pc.

thanks alot Euguene 

Hi Saleem, let's continue privately as posting password here is not a good practice. We'll post update here when problem is solved

Hi Saleem, let's continue privately as posting password here is not a good practice. We'll post update here when problem is solved