Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.

Vendor portal fails to offer unlimited users as confirmed by the support team

I purchased Vendor Portal add-on for TBM 6 (Team version with 3 + 1 additional users) and received the support team's confirmation that it offer unlimited vendor user accounts. However, regardless of account/user types (Admin, PM-based, Sale Manager, Vendor Manager accounts, Vendor account, etc.), only a maximum of 4 accounts/users can log in to TBM (while the vendor role accounts should be unlimited). Could you please help me out with this?

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Parents Reply
  • Hi Eugene,

    I confirm that itmes #1 and #3 have been fixed. Thank you so much!

    For #2, the Member permission works properly now. However, I could not set the criteria and member items to "restrict access of non-Admin users to any client fields (except for "Client Name" field, so that our PM users can still create translation project/job/job task", meaning that they cannot get access to:

     

    but can still select fully from the dropdown list:

    Can you show me the detailed steps of creating the "Name" Member as mentioned in previous thread, because I tried some ways but failed to succeed.




    can you give me some more screenshot

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