Hi Davide,

Well, a bit confusing I'm trying to help here with any questions except sales, packages, pricing, etc.

Lite version was paid once once, then it became free. And I think (not fully sure), that this upgrade package was available for paid users, but it is not available now.

davide fezzardi said:

If I am not allowed to do that, does RWS sell any upgrade from BaacS (former version of TBM, before it was purchased by SDL/RWS)?

I will try to ask colleagues frm sales to have a look at this thread, as I personally unable to answer it. Sorry Davide, will try to find help on thsi quesiton.

I understand you feel confused. I also pointed out to the customer service that it is at least strange to look for that type of answers on a forum. Nonetheless, they asked me to drop it down here. 

Hi davide fezzardi 

Hi Eugene Kuchynski 

There is no upgrade possibility from the free app Trados Business Manager Lite. There is also no upgrade possibility from Baccs Desktop.

At the moment an upgrade Trados Business Manager Essentials (v 6) is only available to users who own a paid version of Trados Business Manager 5 Lite. Otherwise, you would need to purchase Trados Business Manager Essentials directly from the Store: https://www.trados.com/store/

Kind regards,

Elisa

Thank you Elisa Maxim  and Eugene Kuchynski