[BaccS Desktop 5] Can't update a backup file

Hello everyone,

I have changed my computer. The old one is no longer available (HD works only as a store disk, cannot run programmes under Windows). 

I have installed the installation file for BaccS Desktop 5 from RWS platform in my new computer. I have asked RWS to restore the license in order to use it in my new computer. Waiting...

I tried to restore the backup file (database) in the new computer, but I get a message from the programme saying that it's not possible to update. See below:

Error message in Trados Studio stating 'Can't update database. Maybe you run older version of the software while your database was updated from another copy of SDL Trados Business Manager, from another machine or from web. Try to run updater? Select No to close the program.' with options 'Si' and 'No'.

I cannot enter the programme neither run the update.

Please advise how to proceed.

Thank you

Antonio Contreras



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[edited by: Trados AI at 11:03 AM (GMT 0) on 4 Mar 2024]
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