Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.
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Unabe to upgrade from Baacs to TBM

Valeria Mazza

Hi,

I'm trying to upgrade my Baacs Desktop 4.14.0 version to TBM version 6.0.0. Probably I've skipped some steps but I'm stuck and I couldn't find a tutorial and probably I'm missing some steps and I need assistance.

What I've done:

- downloaded and installed the Trados Business Manager Essential free trial version

- changed the User details with my information and license code

I can't use the software because I get this error message:

Trados Business Manager application with an error message stating 'An error has occurred. Information about error occurred has been sent to our developers. Application may no longer respond until reloaded. You can press F12 to view error details in the browser's console. Reload'.

- I try to reload but the windows is kind of blocked

What can I do?

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[edited by: Trados AI at 11:04 AM (GMT 0) on 4 Mar 2024]
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Parents Reply Children
  • 0 in reply to Valeria Mazza

    Hi Valeria,

    We can do few things ti solve an issue.

    • Which version you're using? If not the latest (6.1.73), we'll need to provide you an installer (if you have older version in your account, for example).
    • Can you please send me log file, or if you press F12, please switch to the Console tab at the top of that window, to see red text.
    Valeria Mazza said:
    I am considering whether to continue using Baacs as a management system upgrading it to a more recent version. I am especially interested in knowing if I can import my current database with all my customers, projects, invoices, etc.

    Yes, upgrade is possible.  Upgrading from version 5 

    Valeria Mazza said:
    Another question to the community here is: has anyone ever used the e-invoice functionality for Italy? Has the "Agenzia delle Entrate" system accepted the .xml file generated with TBM? This point is crucial to me, if this functionality doesn't work, I need to find/buy another system.

    Yep, could be great to move it. E-invoices are in beta, non-tested state.
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