IMPORTANT MESSAGE: We are still experiencing difficulties following a recent server outage and this will affect your ability work with the RWS AppStore. Our IT team is working to resolve this but for now you will not be able to download or upload apps. We apologise for the inconvenience and will update the community when we have a resolution in place.

"There was an error completing your request." when downloading a Studio package

When you attempt to download a package to work offline in Studio, you may be presented with There was an error completing your request.

Our Development Team are working hard on a permanent fix for this. In the meantime, please check out the workarounds in the article below: