Trados copilot keeps loading

Question

Hi! 
 Ever since I accepted a Trados Team Tenant account creation, the in-site pop-up of Trados Copilot screen just loads. No box to talk with the Al appears.

Daniel Brockmann · Answer

Thanks Olav - tagging Radu Boloveschi to see if we can pick this up on our end asap. Thanks, Daniel

Radu Boloveschi · Answer

Hi Olav 
 Can you please confirm if you have a valid Trados Team subscription or are you using it from sone other organisation. 
 Please note that you need to have a Trados Studio license for Cloud resources to work or be part of a Trados Team account. 
 If you are part of a Trados Team account, you should contact the Administrator of the account or the Support User to raise a support ticket. 
 Hope this helps, Radu

Daniel Brockmann · Answer

Thanks Olav - I would beg to differ but it's OK . If you want to learn about the platform, the Copilot is an excellent place as you can ask any question related to the product there, but maybe that aspect is not so relevant for you or the account admin at this stage. Thanks, Daniel

Trados Cloud offerings > 1. General

Trados copilot keeps loading