Hello Laura Bigi ,

There are a few things to check here-

Are you logged in to Studio 2021 (desktop)?

When you created the project in Studio- did you ensure this was a cloud project and not a local project?

Also, if as you say many features in Trados Live are not enabled, this might also suggest that you haven't accepted the Project yet.

It's always a good idea to post screenshots (from Studio Desktop and Trados Live-Projects and editor) so that we can see what might be the problem.

Hi Steven Wale, thank you for replying. Of course I logged in, please see the attached screenshot. The problem I have mainly when I created the project in the cloud, where many buttons are not editable such as the one from where I select the TM from the company network. For instance, I can select the file to translate from the company network, but not the TM nor the termbase. When am I wrong?

.

Thanks again for your cooperation! Regards Laura

Hello Laura Bigi ,

Thanks for the screenshots - really useful.

From the first image (desktop) I can see that all the listed projects are local projects and cannot be opened in the cloud (this is a feature we are working on for the future)

To create projects that you wish to open and use in the cloud- you must use this option-

New Cloud Project

When you create a cloud project, you will see these have the cloud icon in Studio

Moving on to Trados Live- 

With the Freelance Live edition, you aren't able to connect to the client's remote server to access the TM/TB in real-time. This is only possible with collaboration editions.

If the client is sending you packages (PPX) with access to their remote resources, then you need to work with these locally.

Again this is functionality (working with PPX packages) that we are looking at to implement in the future.

Hello Laura Bigi ,

Thanks for the screenshots - really useful.

From the first image (desktop) I can see that all the listed projects are local projects and cannot be opened in the cloud (this is a feature we are working on for the future)

To create projects that you wish to open and use in the cloud- you must use this option-

New Cloud Project

When you create a cloud project, you will see these have the cloud icon in Studio

Moving on to Trados Live- 

With the Freelance Live edition, you aren't able to connect to the client's remote server to access the TM/TB in real-time. This is only possible with collaboration editions.

If the client is sending you packages (PPX) with access to their remote resources, then you need to work with these locally.

Again this is functionality (working with PPX packages) that we are looking at to implement in the future.

Hi Steven Wale, I am in a mess, since I do not visualize the above drop menu when I select New project-New cloud project. What I see is the attached screenshot!

Furthermore I work in a corporate company and I ordered no freelance licence for Studio 2021 but a PROFESSIONAL one, so I must enter the company network to choose files and TM.

Kindly help me in understanding this matter. This is very urgent since I cannot conduct my job.

Thank you!

HelloLaura Bigi,

You are actually now in the right place to create a cloud project and add the required resources.

OK got it!!! I had to reload Studio three times, but now I can get everything!

Thank you so much Steven!!!!!

Have a nice day, regards Laura

Hello Laura Bigi ,

Excellent news- thanks for letting me know

FYI-